Unreasonable Hospitality: The Remarkable Power of Giving People More Than They E
📚 Why We Recommend ItThis book not only shares his experiences in the culinary industry but also introduces the concept of "unreasonable hospitality," emphasizing providing customers with experiences that exceed their expectations through attention and creativity. For instance, he once arranged an unexpected wedding celebration for a newlywed couple or prepared a New York street hot dog for tourists who hadn't tried it, leaving them deeply moved. These stories highlight the importance of attention to detail and sincere hospitality.This book is suitable for anyone looking to enhance customer experience, build team culture, or pursue excellence in service across any industry. Guidara's philosophy emphasizes that it's not just about the product but also about human connections and emotional engagement. Regardless of your profession, you can improve your work and life quality by adopting the "unreasonable hospitality" approach.
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